Frequently Asked Questions
General Questions
We’re a creative digital agency that helps businesses look great online. We create awesome websites, run smart marketing campaigns, and design brands that stand out. If you’ve got a vision, we’re here to bring it to life.
We work with all kinds of businesses—from startups to big companies—helping them solve digital problems and hit their goals. No matter your size or industry, we’ve got you covered.
We mix creativity, expertise, and a love for what we do to deliver results you’ll love. We take the time to understand your needs and create tailor-made solutions to help you succeed.
Web Design Questions
We make websites for all sorts of needs, including:
Business Websites: To showcase what you do.
E-Commerce Stores: For smooth and easy shopping.
Portfolios: To show off your work.
Custom Designs: Unique sites built just for you.
Absolutely! Every site we build looks and works great on phones, tablets, and desktops.
Sure can! Whether your site needs a facelift, new features, or better SEO, we’ll help it shine.
It depends on the project, but most sites take 4-8 weeks. Bigger or more custom projects might take longer, and we’ll let you know upfront.
Yes! We can keep your site updated, secure, and running smoothly with our maintenance plans.
Digital Marketing Questions
We help grow your business with:
SEO: To get you seen on Google.
PPC Ads: To drive traffic fast.
Social Media Marketing: To connect with your audience.
Content Creation: To keep people engaged.
Email Campaigns: To turn visitors into customers.
Yes! We optimise your site and content to make it easier for people to find you online.
We track things like website visits, leads, sales, and ROI. You’ll get regular updates to see how everything’s going.
Branding Questions
Branding is all about creating a strong identity for your business—your logo, colors, and overall vibe. It helps people remember you, trust you, and choose you over others.
Yes, we create professional logos that reflect your brand’s personality and goals.
Of course! If your current branding feels outdated or doesn’t fit your business anymore, we’ll help you create a fresh new look.
Pricing and Payment Questions
Prices depend on the project. We’ll give you a custom quote after we chat about your needs.
Yes, we can set up flexible payment options to fit your budget.
Getting Started
It’s easy! Head to our Contact Page, send us a message, or book a free chat. We’ll talk about your ideas and how we can help.
We’ll need:
Info about your business and audience.
Your goals and ideas.
Any inspiration or specific requests.
If you’re unsure, don’t worry—we’ll guide you!
Yes, we’re here to help even after the project’s done, whether it’s updates, maintenance, or new services.
Project and Process Questions
Of course! If you’re not sure where to start, we’ll talk through your goals and suggest the best solutions for your business. No jargon—just simple, clear advice.
Absolutely! This is your project, and your input matters. We’ll check in with you at every step to make sure we’re on the right track.
No problem! We can make updates, tweaks, or add new features as your business grows. We’re here for the long haul.
We’ll agree on a timeline before we start and keep you updated throughout. If anything unexpected comes up, we’ll let you know right away.
Technical and Support Questions
Not at all! We’ll take care of the tech stuff so you can focus on running your business. We explain everything in plain English.
Yes! We use the latest security practices to protect your website and customer data.
We’re just a call or email away. Whether it’s a bug or something else, we’ll sort it out quickly.
Yep! We offer reliable hosting services so your site stays fast and online 24/7.
Customer Experience Questions
We love supporting nonprofits and startups! Let us know about your project, and we’ll see what we can do.
We offer a free consultation to chat about your needs and see if we’re a good fit. No pressure—just honest advice.
We aim to respond as quickly as possible, even outside regular hours. Just drop us a message, and we’ll get back to you soon.